1-      By attending at service center: The subscribers of prepaid SIM Cards may refer to one of mobile telephone subscriber services offices and request change of their address.

2-      By use of distance support services: if the subscriber has made activated his / her E-Care services.

Conditions and required documents:

• Presence of the subscriber
• Completion and signing the application form
• Presentation the original and copy of his / her national ID card
• The cost of address change will be deducted from credit balance of the SIM Card

(1)   The 10-digit zip code shall be submitted.

(2)   No fees shall be paid for address change (if is only change of zip code, building number or typewriting mistakes).