The Ethical Charter
Believing the Creator of the World and in line with safeguarding the national and organizational interests and customer satisfaction, which are our real wealth, we do commit ourselves to the following principles:
1- Timely presence at the workplace and respect to the time when dealing with other colleagues and customers.
2- Affability and pleasant conduct with colleagues and clients.
3- To guide the clients and provide them with kind services in the shortest possible time and make my best to provide their reasonable needs and gain their satisfaction.
4- To communicate the needed information to my colleagues which they may need for provision of optimum service and expedite the affairs in the best possible manner.
5- To carry out my duties in effective and efficient manner applying the maximum speed and care in conformity with the applicable laws and regulations.
6- To avoid from any kind of false statement, accusation the people, backbiting, acting as iformer agent and any other action which may weaken the sincerity and confidence senses amongst the colleagues.
7- To observe the confidentiality and avoid from disclose of contents of confidential documents and secrets of the clients.
8- To use the appropriate clothing in harmony with the traditions and culture of my community.
9- To prevent from excess and unreasonable use of resources, facilities and properties of my organization.
10- To establish a harmony and balance between my profession and private life.
11- To use my powers in my organization in correct and reasonable way.
12- To have a correct and clear understanding of my organization's object and set my object in line with it.
13- To commit to my profession and organization.
14- To make all endeavor for promotion of my knowledge and professional skills.