Blocking and Activation of SIM Card at the Request of Subscriber:
1- By attending at service center: The subscribers of prepaid SIM Cards may attend at one of mobile telephone subscriber services offices and request blocking his / her SIM Card.
2- By use of distance support services: if the subscriber has made activated his / her E-Care services.
Conditions and required documents:
1- The subscriber may make blocked his / her SIM Card maximum for 3 months.
2- The renewal activation of a SIM Card will be possible only by a center in which it has been blocked for the first time.
3- The subscribers, who have activated their e-care system, may use this system for blockage and activation of their SIM Card.
4- Subscribers that after assignment and issuance of power of attorney the bill is issued in their name may apply for blockage of the SIM Card.