e-Care

•     In today's complex and fast-moving world, customers and in particular business customers expect and desire to have access to immediate, reliable and round-the-clock services. MCI business customers can use e-Care, the online self-service system, as a mean to have instant and cost-effective access to their account in order to manage and receive part of their after sale services.

 
 
•    Users of e-care system are MCI business subscribers who have purchased one or more of MCI business products and services. These users are divided into two main categories: Fleet managers, and end users. Each has access to different system with different access levels. In this section, a user can query for services, modify information, pay the bills and if possible, purchase new products and services or change current service items.
 
MCI Business Services