Mobile Internet FAQs

How to activate our SIM card Data service?

In order to use MCI Internet service subscribers should:

  • 1- Send "1" via SMS to 8088.
  • 2- Dial USSD Code *10*231#.
  • 3- Visit MCI's website and open "Notrino Internet Activation" menu

How can I receive Notrino Internet configurations on my phone?

You can receive Internet configurations following one of these methods:

  • 1- Send your mobile phone brand and model via SMS to 8008
  • 2- Send your mobile phone's serial number via SMS to 8008 (To receive the Serial No. dial USSD Code *#06#)
  • 3- Visit MCI's website and open "Notrino Internet Activation" menu
  • 4- Manual configuration:

For Android phones, follow these steps:

  • Settings-> wireless and networks-> mobile networks-> Access Point Names->
  • In Name section enter "mci-notrino"
  • In APN section enter "mcinet"
  • Please note that Proxy section should be left blank.

For iOS handsets, follow these steps:

  • General ->Cellular ->Cellular Data Network -> -> Settings
  • In APN section enter "mcinet"
  • Please note that Proxy section should be left blank

How can I ensure that my Internet service is activated?

To ensure that your Notrino Internet service is activated, send "0" via SMS to 8088 and wait for the confirmation.

Which areas are covered by MCI's Notrino internet service?

To find about Notrino Internet network coverage visit the "Notrino Internet Coverage List"

How is Notrino Internet's regular tariff and pricing?

Notrino's regular tariff
SIM type Price per KB data Price per KB data for selected local websites*
Postpaid SIM 0.4 Rial 0.2 Rials
Prepaid SIM 0.6 Rial 0.3 Rials

To see the list of selected local websites, click here.

How much is the Internet speed?

There is no speed limit for MCI's Notrino Internet (either with the regular tariff or a data package).

Internet speed for MCI's Notrino Internet data packages is as follows:

  • Alpha+ Notrino packages have no speed limit.

How can I reduce my Internet costs?

To reduce the costs of Internet, we suggest activating Notrino data packages.

How can I purchase Notrino Internet data packages?

You can purchase Notrino Internet data packages and other data packages following one of these methods:

  • Dialing USSD code *100#
  • Dialing USSD code *10*32#
  • Visiting "My MCI" account at my.mci.ir
  • Sending 32 to 8080 via SMS
  • Sending 32 to general SMS system (+9810 or 009810)

For more information please visit Notrino packages menu.

How can I know the type of network coverage in my area?

  • "LTE" sign on top of your device's screen means you are using 4G Internet.
  • 3G, H and H+ sings mean you are using 3G Internet.
  • E and G sings mean you are using 2G Internet.

What are the conditions for using Notrino Internet?

In order to use Notrino Internet you have to:

  • Be in 3G or 4G network covered area. To see the list of covered citiesclick here.
  • Have a phone with 3G or 4G network compatibility. To ensure about compatibility of your device, read your device's user manual or network configuration.
  • Change your SIM with USIM to have 4G access. Having USIM is not necessary for using 3G Internet.

What is Notrino package reservation? How can I Reserve a package?

If you have an active data package and purchase another data package, the latter will be reserved. After finishing the current package data limit (or time expiration) the next package will be activated.

What are the conditions of alpha+ Notrino Internet packages?

All MCI Internet packages are alpha+ without speed limit and all MCI subscribers can use them. These packages have different time and data limits (1 day, 7 days, 30 days, 90 days, 180 days and 1 year).

For more information about the details and costs of each package please visit Notrino packages menu.

What happens when my data package finishes? Will my Internet service costs be on higher tariffs?

Due to the time and data limit of packages, after finishing the data or time limit, the package will be automatically purchased and activated for you. Thus there will not be any increase in tariffs (you will not use Internet on regular tariff). However, if you cancel the automatic continuation of the packages, your Internet service cost will be on regular tariffs.

Please note: Daily and weekly packages DO NOT have automatic continuation. Therefore, if you don't reserve the next data package, after finishing the time or data limit of current package, your tariff will be on the regular tariff as follows:

Notrino's regular tariff
SIM type Price per KB data Price per KB data for selected local websites*
Postpaid SIM 0.4 Rial 0.2 Rials
Prepaid SIM 0.6 Rial 0.3 Rials

To see the list of selected local websites, click here.

For prepaid subscribers 9% VAT will be subtracted when the service is activated. For more information click here.

How can I cancel automatic continuation of a Notrino data package?

If you are not willing to automatically re-purchase a data package, or if you want to cancel a reserved data package, dial USSD code *100*8# or send 8 to 8080 via SMS.

Does MCI offer any night-time Internet packages?

Yes. For more information about night-time data packages please

What is the "welcome Internet package" and how can I activate it?

Since 2016, an 800MB Internet data package (Alpha+) with a time limit of 1 week is gifted to new prepaid and postpaid subscribers. After the SIM card activation, the subscriber will receive a welcome message, and will be invited to activate the welcome Internet package free of charge. Subscribers can activate their free welcome package within 1 month after their SIM card activation. The package will be activated by dialing the USSD code *100*5#.

If a SIM card is deactivated for any reason, will the Internet package be deactivated too?

Yes. If a SIM card is deactivated, Notrino Internet service will be deactivated too. After re-activating the SIM card, Internet service will be re-activated automatically. If the subscriber has an active Notrino Internet package, it will be still usable, if only the time limit of the package is not expired.

How the costs are calculated for Internet connection?

The cost will be calculated based only on transferred data (per KB). The duration of connection is not taken into account.

Should I pay any cost for Internet connection for only visiting a website?

Yes. When you visit a website, some data will be transferred to your phone, and your Internet connection cost will be calculated based on the amount of data transferred. If you are visiting only one website and staying on the same web page, the advertisement on the website will change periodically, although you are not viewing any new page. This change will need some data transfer and the cost will be calculated too.

Is there any solution for unwanted connections, like viruses?

MCI is only responsible for your SIM card. The handset is not a responsibility of MCI. The subscriber should be responsible for such problems. It is recommended to install an up-to-date anti-virus program on your phone.

What happens to Notrino Internet service after a change in ownership of a SIM card (buying/selling a SIM card)?

After a change in the ownership of SIM card (buying/selling your SIM card and registering the new name) Notrino Internet will be deactivated. For using the Internet service, you have to activate it again.

What are the requirement of activation and using 4G Internet?

In order to use 4G Internet you have to:

  • 1- Have a USIM
  • 2- Have a 4G compatible phone
  • 3- Be in a 4G/4.5G network coverage area
  • 4- Configure your phone and put it in 4G (or LTE) mode.

For Android phone settings visit here.

For iOS phone settings visit here.

How can I receive my USIM (4G SIM card)?

There are different ways to receive your 4G SIM (USIM) and change your old SIM card. Click here for more information.

How can I purchase Notrino products (3G and 4G modems, Bundles of modem and package and SIM card, etc)?

You can buy Notrino products in cash or installments.

For in-cash payment you can:

  • Visit MCI stores across the country (for addresses and phone numbers of all MCI stores visit here)
  • Visit MCI online store
  • You also can order your favorite product on phone and the product will be delivered to you. If you want to order a product on phone, send 1 to 8018 via SMS free of charge.
  • "Rastin Argham" is also a distributor of MCI Internet packages and dongles. Please call 28138

For installment payment you can:

  • Visit MCI stores across the country (for addresses and phone numbers of all MCI stores visit here)
  • You also can order your favorite product on phone and the product will be delivered to you. If you want to order a product on phone, send 1 to 8018 via SMS free of charge.

For more information on Notrino products visit Notrino modems menu.

How can I measure my Notrino Internet speed?

MCI has provided OOKLA Speed Test application for its subscribers. OOKLA Speed Test is a powerful tool for Internet speed test. It can assess your Internet connection performance, measuring indicators like download speed, upload speed and latency, anytime and anywhere, free of charge.